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Security & data protection

Your data is safe with us

Bildgaard is built with security at every layer — from the infrastructure up to the application. Here's exactly how we protect your business data.

Privacy & Compliance

GDPR

Rights supported

Export or delete your personal data from each product. A Data Processing Addendum is available on request. Data is processed in the United States under Standard Contractual Clauses.

CCPA

Rights supported

California residents can request access to or deletion of their personal data. See our Privacy Policy for details.

Data location

United States

All customer data is stored in Google Cloud's us-east1 region (South Carolina, USA).

Independent audits

Not yet

Bildgaard has not yet completed a SOC 2 or ISO 27001 audit of its own. Our hosting provider, Google Cloud, holds both. We'll update this page when that changes.

Security controls in depth

Defense in depth means no single failure can compromise your data. Here's how we layer protections.

Encryption

  • All stored data encrypted at rest with AES-256 by Google Cloud
  • All traffic served over HTTPS, with HSTS on every app
  • Passwords hashed with bcrypt, never stored in plain text

Access Control & Identity

  • Sign in with Google, or with email and password
  • Use your Google account's 2-Step Verification when you sign in with Google
  • Owner, admin and member roles, enforced on our servers
  • Admins choose which products each member can use, also enforced on our servers
  • See your active sessions and sign them out from your settings

Sign-in Protection & Logging

  • Rate limits on sign-in and password-reset endpoints
  • Accounts lock after 5 failed sign-in attempts in 15 minutes
  • A reused sign-in token signs out the whole session
  • Sign-ins, account changes and admin actions are logged

Infrastructure

  • Hosted on Google Cloud in the us-east1 region
  • Fully managed App Engine and Cloud Run, with no servers for us to patch
  • Every query scoped to your company's account
  • Infrastructure changes security-scanned before they apply

Data Governance

  • You own your data
  • Export your personal data from each product
  • Delete your personal data on request

Backup & Recovery

  • Point-in-time recovery for the last 7 days on every product database
  • Delete protection on every product database
  • Automated health checks after every deploy

Secure Development

How a change gets from a pull request to production.

Every change goes through a pull request with automated tests
Lint and type checks block a merge on any warning
Infrastructure changes scanned by tfsec and Checkov before they apply
Post-deploy smoke tests sign in and exercise every product

Infrastructure

Bildgaard runs entirely on Google Cloud Platform, whose data centers and infrastructure are covered by Google's ISO 27001, SOC 2/3 and PCI DSS certifications.

  • Single region: Google Cloud us-east1
  • Point-in-time recovery within a 7-day window
  • Delete protection on production databases
  • Traffic served through Google's front end and its built-in DDoS protection

us-east1

Region

7 days

Recovery Window

AES-256

Encryption at Rest

15 min

Access Token Lifetime

Responsible Disclosure

We welcome reports from security researchers. If you discover a vulnerability in any Bildgaard product or infrastructure, please email security@getbildgaard.com with a detailed description. We commit to acknowledging receipt within 24 hours and providing a resolution timeline within 5 business days.

We will not pursue legal action against researchers who act in good faith, follow our disclosure guidelines, and do not access, modify, or delete customer data.

Questions about security?

We're happy to walk through how Bildgaard handles your data and to share our Data Processing Addendum.